How to create a successful Unified Commerce Strategy
Date: On demand
Time: On demand
Place: Online webinar
How to create a successful Unified Commerce Strategy - Episode 4
E-commerce is clearly in a growth phase. The e-commerce landscape has changed a lot in the last ten years and the possibilities today are almost endless. With new opportunities, however, also come challenges and pitfalls.
In our webinar series of five episodes, our experts Bengt Wessborg and Fredrik Bergström + guest speakers share their knowledge and best advice on how to create a Unified Commerce strategy that lasts and makes your e-commerce successful.
Episode # 4 - Content, SEO, CRM and Customer Service
In the fourth episode, Bengt and Fredrik offer a CRM deep dive and take a closer look at what creates a good and strong customer relationship, which in turn leads to loyalty.
They also put the spotlight on customer service and what is believed to be the next strategic step within that area. In this section, we also welcome our colleague Johan, who will tell you more about the important role SEO and Content play in your Unified Commerce strategy.
The webinar will be presented in English.